EARBY-based West Craven Insurance Services has this week announced that it will be operating dedicated offices to take care of its business insurance and consumer insurance divisions.
The firm’s Earby branch will take care of consumer insurance such as auto, home and personal insurance; whilst the call centre at Salters House, in Salterforth will take care of business clients.
West Craven Insurance Service’s Managing Director Ian Clarkson, said: “We’ve seen significant growth in the business over recent years and our portfolio of services has expanded to offer cover to our increasingly broad range of clients.
“We are an ambitious business, but we have always looked to stay true to our roots as a family-run business, with a family-run atmosphere,” added Mr Clarkson.
“That approach has served us well and it’s very reassuring to our clients who have come to expect a friendly, down-to-earth service.
“To retain that feel to the business we’ve decided to separate out the commercial insurance and personal insurance across our two sites, that way we can offer more specialist advice that meets our customers’ expectations of great prices, comprehensive cover and first class customer service.”
West Craven Insurance Services have been extremely active in recent months as their plans have involved focussing on their commercial clients, their personal insurance clients and also their community commitments.
This has seen the business extend its sponsorship of Skipton Golf Club, where they host an annual golf day to raise funds for Pendleside Hospice; sponsor West Craven Warriors, who play in the RFL Women’s Rugby League ; and also sponsor one of the junior football teams at Barnoldswick Town FC.
“Our two sites make our presence in our local community very visible, so we are very keen to demonstrate our commitment to making the West Craven area a great place to live and work,” added Mr Clarkson.